Orders & Delivery Policy
Last Updated: 9 November 2026
Thank you for shopping with Bound Apparel Clothing. This policy explains how we process orders, arrange shipping and deliver products purchased through https://boundapparelclothing.com/.
We aim to make the ordering and delivery process clear for customers in Ireland and the European Union.
1. Delivery Destinations
Bound Apparel Clothing currently targets customers in Ireland and selected European Union destinations.
Available delivery countries will be displayed during checkout. If your country is not listed, delivery may not currently be available to your location.
2. Order Processing
After placing an order, you should receive an order confirmation by email.
Orders are processed after successful payment authorisation and verification.
Order Processing Time: [To be confirmed]
Processing times may vary depending on product availability, order volume, public holidays and other operational circumstances.
If there is an unexpected delay or an issue with your order, we will contact you using the details provided at checkout.
3. Shipping Costs
Shipping charges, where applicable, are calculated or displayed during checkout before you complete your purchase.
Free Shipping: Orders over €200 qualify for free shipping, as advertised on our website.
For orders below this threshold, the applicable shipping cost will be shown at checkout.
4. Estimated Delivery Times
Estimated delivery times depend on the destination, shipping service and order processing requirements.
Ireland: [Delivery estimate to be confirmed]
Other EU Countries: [Delivery estimate to be confirmed]
Any delivery timeframe shown at checkout or in your order confirmation should be treated as the applicable estimate, unless a specific date has been expressly agreed.
If no delivery date has been agreed, goods must generally be delivered without undue delay and within 30 days of the purchase contract, unless a different arrangement is agreed with you.
5. Tracking Information
Where tracking is available, we will provide tracking information by email after your order has been dispatched.
Tracking updates are provided by the relevant delivery company. The frequency and accuracy of those updates may depend on the carrier.
6. Delivery Address
Please ensure that your delivery address, postcode, contact number and other checkout details are accurate before submitting your order.
If you notice an error after placing an order, contact us immediately at [email protected]. We will try to help update the details if the order has not already been dispatched.
7. Delayed or Missing Orders
If your order has not arrived within the expected delivery period, please contact us at:
Include your order number and delivery details so that we can investigate the issue.
If goods are not delivered within the agreed period or the applicable legal delivery timeframe, you may have the right to give us an additional reasonable period to deliver. If delivery still does not take place, you may be entitled to terminate the contract and receive a refund, subject to applicable law.
Your statutory rights relating to non-delivery remain unaffected.
8. Damaged or Incorrect Deliveries
If you receive a damaged, defective or incorrect product, contact us as soon as reasonably possible.
Please provide:
- Your order number.
- A description of the issue.
- Photographs of the product or packaging, where relevant.
We will review the matter and explain the appropriate next steps in accordance with our Refund & Returns Policy and your statutory consumer rights.
9. Delivery Responsibility
We remain responsible for the goods until you, or a person you have nominated to receive them, take physical possession of the order, except where you independently arrange a carrier not offered by us.
If a delivery issue occurs, please contact our support team so we can help resolve it.
10. Public Holidays and Exceptional Circumstances
Delivery and processing may be affected by public holidays, severe weather, carrier disruption, customs procedures where applicable or other circumstances beyond our reasonable control.
If an unexpected event affects your order, we will provide relevant updates where possible.
These circumstances do not remove any mandatory consumer rights you may have under applicable law.
11. Contact Us
For order updates, delivery questions or shipping assistance, contact us:
Bound Apparel Clothing
Email: [email protected]
Website: https://boundapparelclothing.com/