Privacy Policy

Last Updated: 9 November 2026

This Privacy Policy explains what personal information we collect, how we use it, when we share it, and the rights you may have under the General Data Protection Regulation (GDPR) and applicable Irish and European data protection laws.

1. Who We Are

Brand Name: Bound Apparel
Website: https://boundapparelclothing.com/
Email: [email protected]
Legal Business Name: [To be added]
Registered Business Address: [To be added]

Bound Apparel is the brand operating this online clothing store for customers in Ireland and the European Union.

2. Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

  • Contact details: Name, email address, telephone number and billing or delivery address.
  • Order information: Products purchased, order number, transaction details, delivery preferences and order history.
  • Payment information: Payment status, transaction references and payment-related details processed through our payment providers. We do not intend to store full card security details on our own website.
  • Account information: Login details and account preferences if you create an account.
  • Communication details: Information you provide when contacting our support team.
  • Technical information: IP address, browser type, device information, website activity and usage data.
  • Marketing preferences: Your newsletter subscriptions and communication preferences, where applicable.

3. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders.
  • Arrange shipping and delivery.
  • Send order confirmations and transaction updates.
  • Respond to customer enquiries and support requests.
  • Manage returns, refunds and exchanges.
  • Maintain and improve our website and shopping experience.
  • Detect and prevent fraudulent transactions and unauthorised activity.
  • Meet legal, accounting and regulatory obligations.
  • Send promotional emails where you have provided the required consent or where another lawful basis permits it.

4. Legal Basis for Processing

We process personal information under the following lawful bases, as applicable:

  • Contract: To process purchases, accept payments and deliver your orders.
  • Legal obligation: To comply with tax, accounting, consumer protection and other legal requirements.
  • Legitimate interests: To maintain website security, prevent fraud, manage customer support and improve our services, where these interests do not override your rights.
  • Consent: To send marketing communications or use non-essential cookies and similar technologies where consent is required.

5. Payment Processing

Bound Apparel accepts debit and credit card payments and PayPal.

Payments are processed through the relevant payment service providers. Your payment information may be shared with these providers to authorise and complete transactions, prevent fraud and comply with applicable requirements.

Payment providers process information under their own privacy policies and security procedures.

6. Sharing Your Information

We may share relevant information with trusted service providers where necessary to operate our store, including:

  • Payment processing providers.
  • Shipping and delivery companies.
  • Website hosting and e-commerce service providers.
  • Website security and fraud prevention services.
  • Analytics and marketing providers, where enabled and legally permitted.
  • Professional advisers, regulators or public authorities where required by law.

We do not sell your personal information to third parties.

7. International Data Transfers

Some service providers may process personal information outside Ireland or the European Economic Area (EEA).

Where personal data is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable data protection laws. These safeguards may include an adequacy decision or approved contractual safeguards, where required.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Order, transaction and accounting records may be retained for periods required by applicable law. Customer support communications, account details and marketing preferences may be retained for the period needed to manage the relevant relationship or fulfil the stated purpose.

When information is no longer required, we will take appropriate steps to delete or anonymise it, subject to legal retention obligations.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Operate essential shopping features, such as the shopping basket and checkout.
  • Remember selected preferences.
  • Understand website performance and visitor activity.
  • Support advertising and marketing activities, where enabled.

Strictly necessary cookies may be used to provide services you request. Non-essential analytics, advertising or tracking cookies will only be used where the required consent has been obtained.

You can manage your cookie preferences through the website's cookie settings, where available. You may also adjust cookie settings in your browser. Disabling certain cookies may affect some website features.

10. Your Data Protection Rights

Under applicable data protection laws, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request erasure of your personal information in certain circumstances.
  • Restrict certain processing activities.
  • Object to processing based on legitimate interests.
  • Request data portability where applicable.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with the relevant data protection supervisory authority.

To exercise your rights, contact us at [email protected].

We may need to verify your identity before responding to certain requests. We aim to respond within the time limits required by applicable law.

11. Marketing Communications

If you subscribe to our marketing communications, we may send you updates about products, collections, offers and other relevant information.

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting our support team.

12. Children's Privacy

Our website is intended for general retail customers and is not designed to knowingly collect personal information from children without the necessary legal authorisation.

If you believe a child has provided personal information to us, please contact us so that we can review the matter.

13. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website features or legal obligations change. The latest version will be published on this page with an updated revision date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact:

Bound Apparel
Email: [email protected]
Website: https://boundapparelclothing.com/